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For this next section, you will need the information from your microwave oven identification label / tag. Check these locations in your oven:
*Brand
Choose GE (General Electric) Profile Monogram Hotpoint Cafe Advantium Adora
*Model No
Serial No
FCC ID No
Manufacture Date
Purchase Date
Where did you purchase this microwave?
Best Buy
Home Depot
Brand Smart USA
Home (Resale)
Sears
Fry's
Lowes
Wal-Mart
Home Builder
Independent Appliance Retailer
Other
Which of these problems have you experienced with your microwave oven? (Click as many as apply.)
Auto-Start (turns on by itself)
Magnetron Failure
Arcing
Smoke
Control Panel Failure
Sparks
Flames
Turntable Motor Failure
Melted Shelf Supports
Did you contact GE about your microwave oven problem(s)? Choose Yes No
Did GE repair your microwave oven? Choose Yes No
Do you still possess this microwave oven? Choose Yes No
Are you still using this microwave oven? Choose Yes No
Please use this space to add any additional details, information, comments, etc.
Please Read Carefully
An investigation is underway regarding certain GE microwave ovens. If you are the owner of a GE microwave oven that experienced an auto-start (the microwave oven turned on by itself, or if your microwave oven was the cause of smoke or fire, you may qualify for damages or remedies that may be awarded in a possible class action or lawsuit. Do you wish to be contacted by an attorney from Tycko & Zavareei LLP about a possible class action or lawsuit?
* Choose Yes No